3k77 Privacy Policy — Your Information Is Our Responsibility

1 Information Collection Policy

We collect various types of personal information for the purpose of registration and service delivery on the 3k77 platform. This collection process is entirely voluntary and carried out on the basis of your consent.

1.1 Information You Provide Directly

When you open an account or use services on our platform, the following information may be collected:

• Full name and date of birth (for age verification)
• Mobile number and email address
• Payment information (bKash, Nagad, Rocket, Upay account details)
• Identity card or national ID information (when identity verification is required)
• User-defined password and security questions

1.2 Automatically Collected Information

When you visit our website, some technical information may be collected automatically:

• IP address and device identification information
• Browser type and operating system information
• Platform activity and session log data
• Transaction history and betting records
• Information collected through cookies and similar tracking technologies

2 Purpose of Information Use

3k77 uses collected information only for specific and lawful purposes. We use your information for the following reasons:

• Account Management: To create, verify, and maintain your account
• Service Delivery: To provide betting, live casino, slots, and other gaming services
• Financial Transactions: To process deposits and withdrawals
• Customer Support: To resolve issues and provide assistance
• Security: To prevent fraud and protect your account
• Legal Compliance: To comply with applicable laws and regulations
• Improvement: To improve service quality and enhance the user experience

3 Information Storage and Security

3k77 has adopted industry-standard technical and organisational measures to ensure the security of your information.

3.1 Technical Security Measures

• SSL (Secure Socket Layer) encryption — used for all data transmission
• AES-256 encryption — for stored sensitive information
• Two-Factor Authentication facility
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

3.2 Data Retention Period

Your information is retained according to the following policy:

• While the account is active — all information is retained
• After account closure — for the period required to meet legal and regulatory obligations
• Financial transaction records — for as long as required under applicable regulations

4 Information Sharing with Third Parties

3k77 may share information with third parties in limited circumstances and under strict rules. These circumstances are described in detail below:

4.1 Service Provider Partners

Information may be shared with certain technology partners and payment processing organisations to operate our services smoothly. All such partners are contractually bound to follow the same standard of privacy policy.

4.2 Legal Obligations

Information may be shared with authorities in the case of a court order, government directive, or legal obligation.

4.3 Fraud Prevention

Information may be shared with relevant authorities to prevent money laundering, fraud, or illegal activity.

5 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to improve your experience.

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. Without them, it is not possible to log in to your account or complete transactions.

5.2 Functional Cookies

These cookies remember your preferences and provide a personalised experience, such as language preference and interface settings.

5.3 Analytics Cookies

These cookies help us understand how users are using our platform, which assists in improving our services.

You can manage cookies from your browser settings. Please note that disabling some cookies may limit the functionality of the platform.

6 User Rights

As a user of the 3k77 platform, you have the following rights:

• Right to Access: You may request a copy of all your personal information held by us
• Right to Rectification: You may request correction of inaccurate or incomplete information
• Right to Erasure: You may request deletion of your information where there is no legal obligation to retain it
• Right to Object to Processing: You may object to the processing of your information in certain circumstances
• Right to Data Portability: You may receive your information in a structured, machine-readable format
• Right to Withdraw Consent: You may withdraw your consent at any time

7 Protection of Minors

The 3k77 platform is operated for users aged 21 and above only. We do not knowingly collect any information from minors.

We have age verification measures in place during the registration process. If a minor's information enters our system for any reason, please bring it to our attention. We will immediately delete that information and close the associated account.

8 Special Protection of Payment Information

Transactions on 3k77 are completed through bKash, Nagad, Rocket, and Upay. We have put special measures in place to ensure the highest security of this payment information:

• Payment information is stored in encrypted form
• We never store full account numbers or passwords
• All financial transactions are completed through secure channels
• Suspicious transactions are automatically detected and blocked
• The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800

9 Changes to the Policy

3k77 reserves the right to amend or update this privacy policy as needed. In the case of any significant changes:

• A notice will be published on the website
• Registered users will be informed by email or platform message
• The effective date of the updated policy will be clearly stated

If you continue to use the platform after changes have been made, you will be considered to have accepted the new policy. Please visit this page regularly to stay informed about the latest version of the policy.

10 Responsible Gaming and Privacy

3k77 places the highest priority on responsible gaming. In this regard, we analyse user gaming behaviour and spending information — in order to provide support to anyone who shows signs of problematic behaviour.

Information collected for this purpose is handled with strict confidentiality and used solely for the user's wellbeing. For more information on responsible gaming, please visit our Responsible Gaming page.